General
How do I set up a sender domain in Mailingwork?
Setting up a sender domain in MAILINGWORK is a crucial step to ensure the deliverability and authenticity of your emails. By configuring your own sender domain, you can make sure that your newsletters are successfully delivered to your recipients' ...
What information should be included in an e-mail?
The content of an email is critical to its success and the response it generates from recipients, whether it's a newsletter, promotional campaign, or important announcement. In this FAQ post, you’ll learn which key elements should be included in an ...
How do I receive the MAILINGWORK email marketing newsletter?
To receive the Mailingwork Email Marketing Newsletter, you can easily subscribe on our website. Visit our subscription page, enter your email address, and confirm your subscription. This way, you’ll stay informed about the latest trends, tips, and ...
How can I get information about MAILINGWORK updates?
To stay informed about the latest updates from MAILINGWORK, you can subscribe to the Update Newsletter directly in your account. Go to the top right corner of your account and select the menu item "Custom Settings". There, under the "Contact" tab, ...
How can I find out about the system status of MAILINGWORK?
For an overview of the current system status of MAILINGWORK and important software components, visit our status page. This page provides up-to-date information on any service interruptions, technical issues, and the general condition of our services. ...
Can I also send SMS messages via MAILINGWORK?
Yes, with MAILINGWORK, you can send SMS to your subscribers in addition to traditional emails. For more information, please contact our sales team at vertrieb@mailingwork.de.
Does MAILNGWORK support interfaces for easy address transfer?
Yes, MAILINGWORK offers several ways to transfer address data easily and efficiently, such as between your CRM system and MAILINGWORK. You can use our general web service interface (API) for this purpose. There are three available methods: 1. Request ...
Glossary
A-Record An A-Record (Address Record) is a DNS entry that links a domain or subdomain to a static IP address. It ensures that requests to a domain are directed to the correct IP address. API (Application Programming Interface) An API is an interface ...
Why are my newsletters marked as spam internally?
If your newsletters sent via MAILINGWORK are marked as spam internally or cannot be delivered, this is often due to the settings of the company's internal spam filter. To ensure that your newsletters are delivered correctly and do not end up in the ...
What Is a Preheader and How to Use It Effectively?
What Is a Preheader? A preheader is a short text that is often displayed in the email preview, next to or below the subject line in most email clients. It serves as a "preview" of the email content and provides an additional opportunity, alongside ...
Can I customize the overview in the subscriber management?
Yes, in MAILINGWORK you can customize the overview in the subscriber management according to your needs. Under the tab Subscribers > Subscriber Management you will find the button “Culumn selection”. Here you can choose from a list of your available ...