Why does the e-mail client show a different sender name?

Why does the e-mail client show a different sender name?

This is a known phenomenon. It occurs when the recipient has saved your email address under a different name in their address book. For example, if you send your emails as "Max Mustermann," but the recipient has saved you as "Müller GmbH" in their address book, your sender name will appear as "Müller GmbH" in the recipient's email view, even though your email address remains the same. This happens because the name in the recipient's address book overrides the original sender name.

    • Related Articles

    • What is the difference between the sender address and the reply address?

      Automatic notifications, such as out-of-office replies, are sent to the sender address. However, messages composed by recipients using the reply function are delivered to the reply-to address. Choose a sender address that is professional and clearly ...
    • How do I set up a sender domain in Mailingwork?

      Setting up a sender domain in MAILINGWORK is a crucial step to ensure the deliverability and authenticity of your emails. By configuring your own sender domain, you can make sure that your newsletters are successfully delivered to your recipients' ...
    • Why should I use a subdomain as the sender domain?

      Why should I use a subdomain for my sender address? The required MX record ensures that all emails sent to the domain are forwarded accordingly. If this record is placed on a main domain, all emails, including your internal emails, will be forwarded ...
    • What do the key figures in my e-mail statistics mean?

      All information regarding the evaluation of sent mailings, SMS, postcards, and surveys can be found under the Statistics tab. This section is divided into Email, SMS, Postcard, Mailing Comparison, Sendings (email, card, and SMS), Subscribers, and ...
    • How can I attach a file to my e-mail?

      Upload the files for the attachment of your email under the Modules tab in the Media administration or Webspace. After that, in your email, go to the Attachments tab, click on Add Attachment, and attach the desired file to your mailing. You also have ...