What does e-mail marketing law say in other countries?
We recommend seeking advice from a specialized lawyer.
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What information should be included in an e-mail?
The content of an email is critical to its success and the response it generates from recipients, whether it's a newsletter, promotional campaign, or important announcement. In this FAQ post, you’ll learn which key elements should be included in an ...
Do I have to provide a legal notice in my e-mail?
Yes, an imprint must be easily recognizable, directly accessible, and constantly available in email marketing. (see § 5 Telemedia Act) Please note that we only provide recommendations that do not claim to be comprehensive or constitute legal advice. ...
What do the key figures in my e-mail statistics mean?
All information regarding the evaluation of sent mailings, SMS, postcards, and surveys can be found under the Statistics tab. This section is divided into Email, SMS, Postcard, Mailing Comparison, Sendings (email, card, and SMS), Subscribers, and ...
What is the multipart e-mail format?
It is recommended to send emails in multipart format. This means that both the text and HTML versions of the email are sent. The recipient's email software automatically determines which version to display. In most cases, the HTML format is used to ...
How can I attach a file to my e-mail?
Upload the files for the attachment of your email under the Modules tab in the Media administration or Webspace. After that, in your email, go to the Attachments tab, click on Add Attachment, and attach the desired file to your mailing. You also have ...