My e-mail is marked as phishing by a recipient. What can I do?

Security software on the recipient's side scans all incoming emails for fraudulent links. Spammers often attempt to link to their phishing pages using the text of a trusted link. A phishing warning is triggered when the link text and the underlying URL to the website do not match.

A common example is when the visible link text shows the original address, but the invisible link target redirects to a fake website.

Including a recognizable URL (with the leading http://) in the text of the newsletter can cause phishing filters to classify it as a fraud attempt.

To prevent incorrect classification as phishing, you can use the following approach:

Instead of “Find the offer here: http://www.company.de,” use trusted domains like “Find the offer here: www.company.de” or better yet, simply “Find the offer here.”

• Related Articles

• What do the key figures in my e-mail statistics mean?

  All information regarding the evaluation of sent mailings, SMS, postcards, and surveys can be found under the Statistics tab. This section is divided into Email, SMS, Postcard, Mailing Comparison, Sendings (email, card, and SMS), Subscribers, and ...

• What information should be included in an e-mail?

  The content of an email is critical to its success and the response it generates from recipients, whether it's a newsletter, promotional campaign, or important announcement. In this FAQ post, you’ll learn which key elements should be included in an ...

• How can a recipient of a mailing bounce multiple times?

  Frequently, email addresses are used as "group addresses", such as info@ addresses. A single email address can have multiple internal recipients to which the email is forwarded by the mail server. If one or more of these recipients become ...

• Why are my newsletters marked as spam internally?

  If your newsletters sent via MAILINGWORK are marked as spam internally or cannot be delivered, this is often due to the settings of the company's internal spam filter. To ensure that your newsletters are delivered correctly and do not end up in the ...

• What is the multipart e-mail format?

  It is recommended to send emails in multipart format. This means that both the text and HTML versions of the email are sent. The recipient's email software automatically determines which version to display. In most cases, the HTML format is used to ...