Can I log in to Mailingwork with multi-factor authentication (MFA)?

To further increase the security of your Mailingwork account, it is recommended to enable Multi-Factor Authentication (MFA) to protect your account, even if your login credentials fall into the wrong hands.

What is Multi-Factor Authentication (MFA)?

Multi-Factor Authentication (MFA) is an additional layer of security that requires another authentication factor beyond your password. This ensures your account remains protected even if someone gains access to your password.

How do I set up MFA for my account?

1. Contact our Service Team.

Please reach out to our Service Team (e.g., via email or phone) so that your account can first be granted the necessary permissions.

2. Enable MFA in your user profile.

Once the permission is activated, go to Administration > Users and open the settings of the desired user. Under the Basic Settings tab, you will find the new option “Multi-Factor Authentication upon login.”

3. Choose your preferred method of delivery.

In the dropdown menu, decide whether you want to receive the security code via email or SMS.

1. Email: The code is sent to the email address stored in the user settings.
   
2. SMS: The code is sent to the mobile number stored in the user settings.
   

Why is MFA beneficial?

MFA provides you with a significantly higher level of protection than just a password. Even if someone knows your password, they cannot log in without the second factor. This greatly reduces the risk of unauthorized access.

If you have any further questions or need assistance, we will be happy to help. Simply contact us via email or phone.

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