The Problem

You have replaced a file with a new version in the media administration of MAILINGWORK, but after replacing it, the old version is still displayed in the media administration. This can be confusing when you want to check if the update was successful.

The Solution

This behavior usually occurs because your browser has stored the old version of the file in its cache. To display the new version, you simply need to clear your browser's cache:

1. Press the key combination Ctrl+F5 (Windows) or Cmd+Shift+R (Mac) to reload the page and bypass the cache.
2. Alternatively, you can manually clear your browser's cache:
   • Chrome: Menu → More Tools → Clear Browsing Data
   • Firefox: Menu → Settings → Privacy & Security → Cookies and Site Data → Clear Data
   • Edge: Menu → Settings → Privacy, Search, and Services → Clear Browsing Data

Technical Background

Browsers store files such as images, documents, and other media locally in the cache to reduce loading times. When you replace a file in MAILINGWORK, it has been updated on the server, but your browser may still display the stored version from its cache.

For frequent file updates, it can be helpful to adjust your browser's cache settings or work in incognito/private mode when you want to test changes.