Is it possible to merge duplicates from different subscriber lists?
Yes, this is easily possible. If a subscriber from
Subscriber List A is merged with a duplicate from
Subscriber List B, they will then be
members of both subscriber lists.
Advantage: The subscriber will not be contacted twice if you send your email to both subscriber lists.
Conclusion: Your subscriber lists remain unchanged during the duplicate check, and no subscriber is lost.
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Can I check my subscriber email addresses for duplicates?
Yes, you can search for duplicate records, merge them, and delete them if necessary. A complete guide on how to handle duplicate checks can be found in the following documentation.
Can I customize the overview in the subscriber management?
Yes, in MAILINGWORK you can customize the overview in the subscriber management according to your needs. Under the tab Subscribers > Subscriber Management you will find the button “Culumn selection”. Here you can choose from a list of your available ...
What is the difference between an opt-out and a blacklist entry or a complaint?
What is a Complaint? A complaint is initiated by a subscriber. If a subscriber files a complaint and the respective provider forwards it to MAILINGWORK, the subscriber will be permanently excluded from all future mailings. If they later decide to ...
What should I check after importing subscribers?
After a successful import, MAILINGWORK offers various options to clean your subscriber data under Subscribers > Clean Lists. Key features include removing invalid addresses and duplicate checks. Remove Invalid Addresses Invalid addresses occur when ...
Why does the e-mail client show a different sender name?
This is a known phenomenon. It occurs when the recipient has saved your email address under a different name in their address book. For example, if you send your emails as "Max Mustermann," but the recipient has saved you as "Müller GmbH" in their ...