How do I import recipients?

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• How can I resend a newsletter to individual recipients?

  If you want to send your newsletter later to individual additional recipients, use the "Late send" function. First, add the desired subscriber in MAILINGWORK (if not already done). Go to the "Email Archive", select the relevant newsletter, and click ...

• How should I organize my import file for importing?

  The address file is imported into MAILINGWORK in CSV format. If your file is still an Excel file, you can save it as a CSV file. When saving, select the format ‘csv (delimiter-separated)’. If you are using a Mac, make sure to save the file as ...

• Why are my newsletters being marked as spam by my recipients?

  Spam filters analyze an email based on numerous criteria, including the sender address, subject line, and message content. These criteria are determined by complex algorithms developed by the spam filter providers. If a certain number of these ...

• Glossary

  A-Record An A-Record (Address Record) is a DNS entry that links a domain or subdomain to a static IP address. It ensures that requests to a domain are directed to the correct IP address. API (Application Programming Interface) An API is an interface ...

• How can a recipient of a mailing bounce multiple times?

  Frequently, email addresses are used as "group addresses", such as info@ addresses. A single email address can have multiple internal recipients to which the email is forwarded by the mail server. If one or more of these recipients become ...