How can I change my login details?
You can easily change your login credentials in your MAILINGWORK account:
Change Username:
Click on My Settings in the top right corner and select the Basic Settings submenu. Here, you have the option to update your username.
Change Password:
To change your password, go to My Settings and select the Password tab. You can set a new password there.
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How do I change my billing address?
Please send an email to our accounting team at buchhaltung@mailingwork.de. We will get in touch with you as soon as possible.
How do I change my monthly rate/mail volume?
Please send a request with the desired mail volume to our accounting team at buchhaltung@mailingwork.de. We will get in touch with you as soon as possible.
Is MAILINGWORK available in other languages?
You can change the language of your account by navigating to Custom settings > System Settings at the top right and switching between German and English.
How do I switch the AND/OR link in target groups?
When creating a new target group in MAILINGWORK, the start block is always defined as an “AND block”. If you add a new condition, these conditions will be linked with AND. To change the linking type from “AND” to “OR”, use the Edit function of the ...
How can I restore a mailing I have already sent?
Under the tab Archive > Email, you will find all sent mailings. Select your mailing and click "Restore a copy" under Actions on the right side. Next, you can change the subject of the copied mailing. If your mailing is based on a template, you will ...