How can I avoid recalculations due to too much traffic?

The maximum size per email specified in your contract (typically 100 KB) refers to the average size of all emails you send throughout the billing year. To avoid additional charges due to excessive traffic, it is important to monitor this average value. You can find a helpful overview of the monthly average values under Statistics > Sendings > Sent Emails.

If your emails are larger than 100 KB on average, it may be due to the following reasons. To reduce the data size per email, we recommend the following:

1. Attachments: Instead of attaching documents directly, upload them to our media management or a webspace and include a link to the documents in the email. This significantly reduces the email size.
2. Images: Images can be embedded or linked externally. We recommend avoiding the use of inbound images (Advanced Settings > Type and Format > Content) and instead linking images externally. This saves space and reduces the email size.
3. HTML Source Code: Minimize the amount of source code used. If the first two reasons do not apply, check whether the source code can be optimized. We’re happy to assist you with this.

• Related Articles

• How do I avoid my mailing being categorized as spam?

  Why is Your Mailing Classified as Spam? Spam filters analyze mailings based on numerous criteria, including sender address and subject line. If a specific number of these criteria are met, the mailing is classified as spam. The exact algorithms are ...

• Is there a blacklist of addresses that are never written to?

  A blacklist is created to prevent the listed email addresses or phone numbers from being added to your subscriber lists or contacted by you. Go to your account's blacklist under Subscribers > Blacklist. You can add new entries either through manual ...

• Why is my mailing not reaching the recipient, not even in spam?

  There are various reasons why an email might not be delivered. Before taking further steps, you should check the following points: Have I entered the correct email address in MAILINGWORK? Does the recipient's email address belong to the target group ...

• What makes a good subject line for an email?

  The subject line significantly influences the open rate of your mailing and thus the overall success of your email campaign. Spark your subscribers' interest by communicating the value your newsletter provides and encouraging action. Express your ...

• What increases the open rate?

  To increase your open rates, you should review the textual and design features of your newsletter. Consider the following aspects: 1. Sender Address Does the recipient clearly recognize your sender address? A trustworthy and familiar sender address ...